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CenturyLink Prism Disclaimer

Disclaimer & Offer Details

± Service and offer not available everywhere. Rate is available to new CenturyLink Prism TV and new or existing High-Speed Internet (HSI) customers, elect CenturyLink AutoPay service. Offer pricing can change at anytime. After 6 months for Prism and 12 months for Pure Broadband, standard monthly rate for each will apply. CenturyLink-provided set-top box (STB) required to view TV, $9.99/mo./STB fee (standard or wireless) will apply. Customer must contact CenturyLink before the end of the applicable service promotional period to avoid monthly charges or the following fees will apply until service(s) are cancelled: $9.99/mo. for Whole Home DVR and/or $11.99/mo. for HD service. For Pure, a one-time activation and professional installation fee (if selected) applies; self installation is available at no charge. If customer elects to lease a modem from CenturyLink, a $7.99/mo will apply (S&H applies). Rate excludes taxes, fees and surcharges which are based on standard, not promotional, rate. If customer cancels one of the required bundled services during promotion, all promotional rates are void. Credit approval and deposit may be required. Rates, packages and programming are subject to change without notice. Additional restrictions may apply. CenturyLink may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at See for taxes, fees and surcharges. Pure: An early termination fee (up to $200 max. based on remaining number of months of service) will apply if service is cancelled before end of term. Customers must accept HSI Subscriber Agreement prior to using service. Listed broadband speeds vary due to conditions outside of network control, including customer location and equipment, and are not guaranteed. Direct connection and speed claims are based on CenturyLink providing HSI customers with a dedicated, virtual-circuit connection between their homes and the CenturyLink central office. Prism: An early termination fee of up to $20, multiplied by the number of months remaining in customer’s then-current term commitment, if customer terminates Prism service before the end of the applicable term commitment, will apply. Subscription to Prism service in certain Prism territories may require a separate local phone service and preclude customers from purchasing high-speed Internet services from any third party. Local channel availability varies by market. Of the 4 video streams per customer residence, customer’s location will determine both HD availability and the maximum number of HD video streams (between 0 and 4) a customer can view and record in HD at any one time (remaining streams will be standard definition) regardless of the number of STB’s in the household. Additional charges will apply for additional programming packages, movie channel subscriptions (except for certain movie subscriptions included in Prism Preferred or Premium packages), Pay Per View movies and events, On Demand purchases, and premium services/subscriptions for all plans. Caller ID service must be purchased separately to enable the on-screen Caller ID feature; Caller ID feature is not available in all areas. CenturyLink-issued equipment and professional installation are required. Professional installation provided at no additional charge for standard install; other fees may apply for abnormal situations. Included equipment will vary and be determined by Prism package selected. Equipment Return Policy (30 days after service disconnect; applicable charges for unreturned/damaged equipment) applies; see Prism terms and conditions at Wireless Set-Top Box (WSTB): A $9.99 monthly recurring fee and a $49.95 one-time surcharge per WSTB requested will apply for all Prism Packages; limit 3 per household. Surcharge is non-refundable after first 30 days of service and is not considered purchase of equipment. Additional restrictions may apply. Prism on the Go: Prism on the Go offers content through the portal, programmer-supplied apps (e.g., HBO GO®), and an internal facilities-based app (Prism TV app). The content accessible to individual subscribers depends on their Prism package, device, location, and how they are accessing the content and will vary accordingly. Third-party terms and conditions apply to programmer-supplied apps. Prism TV Mobile App: Certain content can be viewed within subscriber’s home only. Download and viewing ability requires subscription to a Prism TV package, qualifying device, and Wi-Fi connection when away from home. Terms and conditions apply.