Windstream Premium Speed Internet 50 Mbps

Windstream Premium Speed Internet
 

• Download speeds up to 50 Mbps
   

Windstream Premium Speed Internet includes

• Download speeds up to 50 Mbps
• Great for binge watching your favorite TV shows
• Perfect for on-line gaming, or downloading large multi-media files
• Download and stream full length movies
• Video chatting and conferencing
• Shared easily with multiple users in the household
• All High-Speed Internet Customers are provided 5 free email accounts
• Saves you money on your wireless data plan
• 24/7 U.S.-based technical support

Is There a Data Cap?

• No. Windstream currently offers customers unlimited, uncapped data plans. Regardless of which plan is best for you—be it Standard, Enhanced, Premium, Premium Plus, or GIG.

Can I Use My Own Equipment?

• It may be possible to use an existing Windstream modem or a modem/router that has worked on another DSL provider's network. Please note that Windstream technical support cannot provide configuration or troubleshooting assistance on non-Windstream equipment.

Equipment Fees

• Standard Modem $9.99 (per month)
• Premium Modem $11.99 (per month)

Additional Fees

• Activation fee of $50 (One time fee)
• Installation – Professional installation $35 (One time fee) Fee waived for Internet speeds of 15 Mbps and above
• Self Install - No Charge (in order to be eligible for self install, customer must have an ACTIVE PHONE JACK. The Modem will be shipped to the customer within 3 to 5 business days via FedEx. (15 Mbps and above not eligible for self-install option)

Add-on Services

Windstream Shield Lite - $8.99 (Monthly fee) *Amount excludes taxes and fees.

• Malware/Virus Protectin for 3 devices
• Multi-device Security for PCs, Tablets and Smartphones
• Personal ID Theft Protection & Credit Score Access
• File Loss Prevention and 100GB of Online Backup

Windstream Shield Standard - $11.99 (Monthly fee) *Amount excludes taxes and fees.

• Malware/Virus Protectin for 3 devices
• Multi-device Security for PCs, Tablets and Smartphones
• Personal ID Theft Protection & Credit Score Access
• File Loss Prevention and 100GB of Online Backup
• PC/Mac Support for Technical Issues
• Internet and Phone Wire Protection

Windstream Shield Premium - $14.99 (Monthly fee) *Amount excludes taxes and fees.

• Personal ID theft defense, instant access to Credit Score & Credit Reports and 24/7 monitoring
• Enhanced technical support for 3 PCs
• Multi-device security against viruses, data thieves and dangerous spam for PCs, tablets
• and smartphones (up to 3 connected devices)
• Remote mobile device data wipe and mobile device tracking
• Permanent file removal and family monitoring
• File loss protection & 100Gb of online storage
• Access to entertainment media from anywhere
• Internet & phone wire protection within the home
   

Minimum Requirements

What are the minimum requirements and supported operating systems that Windstream supports for Internet service?

At this time, Windstream's Broadband Help Desk provides Internet technical support to customers using the following operating systems:

• Windows 2000 Professional Service Pack 4
• Windows XP Service Pack 2 - Home/Professional/Media Center Edition
• Windows Vista
• Macintosh OS X - any version

With the supported operating systems, here are the minimum system requirements for each:

• Windows 2000: Pentium II processor (166 MHz) with 64 MB RAM
• Windows XP: Pentium II processor (300 MHz) with 128 MB RAM
• Windows Vista: Pentium 4 processor (1 GHz) with 512 MB RAM
• Macintosh: At least 128 MB of RAM
• 100 MB Hard Drive Space
• 10Base-T Ethernet Adapter
• An available USB port if Ethernet is not available (not supported by Windstream)

Unfortunately, our Broadband Help Desk does not provide Internet technical support for legacy operating systems including, but not limited to:

• Macintosh OS 9.x or lower
• Windows 3.x or lower
• Windows 95
• Windows 98 - First/Second Edition
• Windows ME
• Windows Server - 2000 and 2003
• Sega Dreamcast
• Playstation 2
• Playstation 3
• XBOX/XBOX Live
• XBOX 360
• Windows CE/Mobile - any version
• Blackberry
• Linux/Unix/BSD

Windstream's Broadband Help Desk will be happy to provide you with the settings for these type of connections, but we cannot provide technical support for setup, configuration, or troubleshooting of non-supported operating systems/devices.